Terms & Conditions

HealthOrg.in is operated by WOMENS HEALTH ORGANISATION (the “Company”, “we”, “our”, “us”). By accessing or using this website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our Services.

1. Definitions

2. Eligibility & Use

By using the Website, you confirm that you are at least 18 years old or using the Website under the supervision of a parent/guardian. You agree not to misuse the Website or engage in prohibited activities including, but not limited to, distributing malware, scraping, interfering with security, or violating applicable laws.

3. Account, Communication & Consent

You may place orders as a guest or by maintaining an account. You are responsible for safeguarding your credentials and for all activities under your account. By providing your contact details, you consent to receive service-related communications (order updates, shipping notifications) via email, SMS, WhatsApp, or phone.

4. Product Information

We strive to display accurate product descriptions, pricing, and availability. However, minor variations in packaging, labeling, and color may occur due to different displays and batch updates. Listings may be updated or corrected at any time without notice.

5. Medical Disclaimer

Products described on this Website are wellness/health-related consumer products and are not intended to diagnose, treat, cure, or prevent any disease. Information is provided for educational purposes only and is not a substitute for professional medical advice. Consult your physician before use, especially if you have medical conditions, are pregnant/nursing, or are taking medications.

6. Pricing, Taxes & Offers

All prices are listed in INR unless stated otherwise. Prices are inclusive/exclusive of applicable taxes as indicated on the product page and checkout. Promotional prices/discounts are time-bound and may change without prior notice.

7. Orders & Acceptance

Your order constitutes an offer to purchase. We may accept or reject the offer at our discretion. Order confirmation emails/SMS acknowledge receipt but do not guarantee acceptance. We reserve the right to cancel an order (including after confirmation) due to limited stock, pricing errors, suspicious activity, or other reasonable grounds. In case of cancellation, any amount received will be refunded per our Refund Policy.

8. Payment Methods

We currently support Cash on Delivery (COD) and, where available, online payment through third-party gateways. For online payments, you agree to the gateway’s terms. We do not store your payment card details on our servers.

9. Shipping, Delivery & Risk of Loss

Standard delivery timelines are indicated on the Website and may vary by location and courier. Title and risk pass to you upon delivery at the shipping address provided. Please inspect the package on delivery and report any visible damage immediately to the courier and to us.

10. Returns, Replacements & Refunds

Due to the nature of our Products, returns are generally not accepted. However, damaged, defective, wrong or expired items may be eligible for replacement or refund if you notify us within 5 days of delivery with order details and relevant evidence (e.g., photos). Please refer to our Refund Policy for the full process.

11. User Content & Reviews

By submitting reviews, feedback, or other content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and display such content for marketing and operational purposes. You warrant that your content is truthful, lawful, non-infringing, and does not violate privacy or publicity rights.

12. Intellectual Property

All trademarks, logos, text, graphics, and other materials on the Website are the property of their respective owners. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

13. Third‑Party Links & Services

The Website may contain links to third‑party sites or services (e.g., Amazon, payment gateways). We are not responsible for their content, policies, or practices. Your use of third‑party services is at your own risk and subject to their terms.

14. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Website or Products.

15. Warranties Disclaimer

The Website and Products are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

16. Indemnity

You agree to indemnify and hold the Company, its officers, employees, and partners harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your misuse of the Website, violation of these Terms, or infringement of any rights.

17. Force Majeure

We will not be liable for any failure or delay resulting from events beyond our reasonable control, including natural disasters, epidemics, government actions, labor disputes, internet outages, or failures of third‑party systems.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Subject to applicable consumer protection laws, the courts at Satara, Maharashtra shall have exclusive jurisdiction over disputes, unless otherwise required by law.

19. Changes to Terms

We may update these Terms at any time by posting the revised version on the Website. Continued use of the Website after changes constitutes your acceptance of the updated Terms.

20. Contact Us

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